Cut Down on Driver Communication by 90% in Local Trucking
Posted by | Posted in Equipment Issues, Industry Trends, News and Links, Personnel and HR Issues, Technology for Local Trucking | Posted on 08-11-2012
We hear all the time that communication between dispatchers and drivers is a huge problem in local trucking. This is what our customers are complaining about:
- Most handheld devices are prohibited while driving.
- Driver/dispatcher communication is a huge bottleneck in the office. When only one person knows critical ETA or POD information, customers don’t get the info they need when they need it.
- Drivers aren’t reliable in reporting arrival and departure times.
The best way to manage your communications between dispatchers and drivers is to eliminate the need for so much talking. Now you can cut down dispatcher-to-driver talk and still provide superior customer service.
OneTerminal TMS from JSY Software eliminates risky talk in the following ways:
- It updates actual arrival and departure times for each pickup or delivery with no talking to drivers.
- It separates pickup from delivery so that you have accurate data for each action.
- It lets everyone on your network see all POD information in real time.
- You simply push out updates (like new pickups) to drivers with a click.
- Best of all: no talking required.
You will be able to get every job done safely without talking to drivers when you are using OneTerminal TMS.
For your free hands-on consultation, fill out the short form below, or contact us at jmiller @ jsysoftware.com (Jonathan Miller) or 877-540-0030.
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